We appreciate you and look forward to getting to know you better.

James E. Turner

James E. Turner

CRO Director

James is a conversion copywriter who lives and works in Fredericton, New Brunswick (…Canada). He is the owner of Turner Creative, which offers conversion copywriting and CRO consulting.

James’ copy and recommendations moved the paid conversion rate of our advertising sales pages from 4% to 10% – an impressive 150% lift!

We got great insights about our own business, and now better communicate our value to customers.

Martin Howlings


Lianna Patch

Lianna Patch

Copy Director

Lianna Patch is a conversion copywriter from New Orleans. Along with SNAP, she runs Punchline Conversion Copywriting, where she specializes in writing conversion copy with a sense of humor.

Lianna is relentlessly committed to producing the best outcomes for all her projects, whether they are small favors for friends or massively-converting landing pages for major businesses. Her mastery is deep and wide and enriched by a contagious excitement for the discovery and creative processes.

Julia Sevin

Owner, Tight Ship Design